CASE STUDY · CROSS-PLATFORM AMI DRIVERS
AMI Drivers & B2B Ecosystem
Last-mile logistics ecosystem connecting affiliated merchants, courier fleets, and end customers in real time.
End-to-end last-mile logistics and delivery platform engineered to orchestrate operations across affiliated merchants, couriers (AMI Drivers), and end customers. The ecosystem unifies a native mobile application for drivers with live GPS telemetry, a self-service B2B web portal for merchants, automated fleet recruitment workflows, and a real-time dispatch control center.
The Operational Challenge
AMI needed to scale its logistics operations by eliminating manual coordination over instant messaging, which caused peak-hour bottlenecks, lack of visibility into exact courier locations, and friction when reconciling delivery fees across hundreds of partner restaurants, pharmacies, and retail stores.
The Implemented Solution
We architected and delivered a high-concurrency cross-platform ecosystem featuring a native mobile application for couriers (AMI Drivers) with background GPS telemetry, an administrative dashboard and B2B merchant web portal, and a real-time transactional core capable of automatically assigning the optimal courier based on proximity, active workload, and delivery SLAs.
Engineered Modules & Capabilities
Purpose-built components crafted to solve real-world operational, scalability, and user-experience demands.
Native AMI Drivers App with Telemetry
Mobile application optimized for low battery and cellular data consumption, featuring real-time order intake, turn-by-turn navigation, step-by-step delivery status updates, and a daily earnings wallet.
Private B2B Merchant Portal
Self-service web portal where affiliated merchants request dispatches in one click, track their assigned courier live on the map, and export billing and delivery reports.
Smart Assignment & Geofencing Engine
Intelligent geospatial dispatch engine that computes optimal routes, dynamic distance-based pricing, and automated fleet assignment within milliseconds.
Fleet Onboarding & Recruitment
End-to-end digital workflow for applicant registration, legal document uploads, vehicle verification, and progressive activation of new couriers across the platform.
Technical Architecture Pillars
- Bidirectional real-time synchronization and asynchronous job queues engineered to absorb simultaneous peak-hour order spikes without blocking.
- High-speed geospatial indexing for instantaneous calculation of coverage radii, estimated times of arrival (ETA), and surge-demand zones.
- Distributed cloud infrastructure with load balancing and continuous observability to guarantee 24/7 operational continuity.
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